Privacy
Policy
1. Data Controller
The website is operated by Kombo Business SRL, headquartered in Brasov, Cristian Village, Cristian Commune, RAULUI Street, no. 30, ground floor, registered with the Trade Register under no. 49882987/ J2024001147083, hereinafter referred to as the "Operator".
For any questions regarding data protection, you can contact us at:
📧 Email: contact@kaffeestube.ro
2. Categories of personal data collected
- Full name
- Address (delivery/billing)
- Phone number
- Email address
- Order and transaction information
- Technical data (IP, browser type, device, accessed pages)
- Marketing preferences (optional)
3. Purposes of data processing
- Order processing and product delivery
- Billing and accounting
- Contacting the user for information related to orders
- Creating a customer account
- Sending newsletters and promotional offers (only with express consent)
- Improving the user experience on the website
4. Legal basis for processing
- Execution of a contract (e.g. placing an order)
- Legal obligations (e.g. invoicing)
- Consent (e.g. newsletter)
- Legitimate interest (e.g. improving website security)
5. Data recipients
- IT service providers (hosting, email)
- Courier companies
- Payment processors
- Accountants or public authorities, in accordance with the law
All our partners comply with GDPR requirements.
6. Data storage period
- During the duration of the contractual relationship
- 10 years for tax documents
- Until the withdrawal of consent, in the case of commercial communications
7. User rights
- The right to information
- Right of access
- Right to rectification
- Right to erasure ("right to be forgotten")
- The right to restriction of processing
- Right to data portability
- Right to object
- The right to file a complaint with the ANSPDCP
To exercise your rights, please contact us at: 📧 Email: contact@kaffeestube.ro
8. Cookies
The site uses cookies to:
- Proper functioning of the site
- Traffic analysis (Google Analytics)
- Ad personalization (Facebook, Google Ads)
9. Data security
- Secured by SSL certificate
- Restricted access to data
- Regular backups
- Security updates
10. Policy change
We reserve the right to change this Privacy Policy. We recommend that you check this page periodically.